Receptions were held according to the schedule of personal reception of the citizens by the chairmen of the parliamentary committees and deputy factions ratified by the decree of the Chairman of the Verkhovna Rada of Ukraine for each session. During the eighth session of the Verkhovna Rada of Ukraine of the sixth convocation, 33 personal receptions were held, as reported by the Verkhovna Rada of Ukraine Secretariate.
387 visitors attended personal receptions; 443 appeals were submitted, including 371 written and 72 oral appeals.
During February-June 2011, chairmen of the parliamentary committees and deputy factions were addressed by 259 pensioners, 65 unemployed, three public sector workers, two workers, two government employees, one businessman, and one countryman. Protection and assistance were requested primarily by the underprivileged groups of population. There were 83 appeals from the people with disabilities of І-ІІІ categories, 36 veterans of labour, 29 children of war, 13 disabled war veterans, 9 single mothers, six families with many children, four combatants, four participants of war, three victims of Chornobyl disaster, two liquidators of Chornobyl disaster, and one disabled veteran of the World War II.
Over 450 issues were raised at the personal receptions of the chairmen of the parliamentary committees and deputy factions.
The applicants were primarily concerned with the law order, and realization of civil rights and freedoms. During February-June 2011, 157 issues on this subject-matter were raised, which makes 34,3% of the total number of issues brought up at the personal receptions. The citizens complained about actions of the judicial power, violation of the procedural laws, incompetent decisions and judgments, bribery, and wiggery.
The appeals submitted during the personal receptions show that the social sphere lacks regulation. 80 issues concerning social security were submitted, which makes 17,5% of the total number of issues.
Most visitors appealed for welfare assistance for medical care, purchase of medical drugs and foodstuffs, education of children, home repair, etc. 13 appeals (16,3% of the total number) related to this subject-matter were received.
61 issues or 13,3% of the total number concerned housing policy. The visitors mentioned frequent violation of urban development standards, and housing construction and reconstruction norms, problems and perspective of social housing construction, repair of the housing stock.
The visitors focused on the issues of financial, fiscal, and customs policy (24 appeals or 5,2% of the total number), particularly reimbursement of savings.
The applicants raised the issues of agrarian policy and land relations (16 appeals or 72,7% of the total number). These issues include violation of title to land, privatization of land plots, acquisition of land under the commercial contracts, free-of-charge transfer, inheritance, allocation of land shares, protection of title to land, and settlement of land disputes.
Health care issues remain topical (16 appeals or 3,5% of the total number).
Many appeals and complaints concern labour and wages, particularly violation of applicable laws by dismissal and continuation of employment, labour remuneration, and activity of employment service. During February-June 2011, 14 appeals related to this subject-matter or 3,1% of the total number were received.
The issues of environmental protection and natural resources remain topical (12 appeals, or 2,6% of the total number).
The visitors were also concerned about the issues of municipal services. 10 appeals or 2,2% of the total number were received. Most pressing issues concern heating, provision of gas supply, water supply, use, maintenance, and repair of the state-owned and housing stock and municipal utilities.
All written appeals of the citizens received during the personal receptions were scrutinized and processed at the secretariats of the parliamentary committees and deputy factions. The respective orders were relegated to the authorized central executive or local self-government bodies.
Reception office of the Verkhovna Rada of Ukraine works at the address: Kyiv, 6-8 Bankova St., entrance 5. For reference please call 255-42-46.